Terms of Service

Please read these Terms of Service carefully before using the website located at pizzajets-meal.digital or any related services provided by Jet's Pizza. By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Jet's Pizza ("Company," "we," "us," or "our"), the operator of the website pizzajets-meal.digital (the "Website"). This Agreement governs your access to and use of all content, functionality, and services offered on or through our Website, including but not limited to online food ordering, account registration, promotional offers, and any other interactive features.

By using this Website, you represent and warrant that:

• You are at least eighteen (18) years of age, or the age of majority in your jurisdiction, and have full legal capacity to enter into binding contracts;
• You are accessing this Website for lawful purposes only;
• You have read and understood these Terms in their entirety;
• You agree to comply with all applicable federal, state, and local laws and regulations.

If you are using this Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to such entity.

2. Description of Services

Jet's Pizza is a food service business that provides customers with the ability to browse our menu, place food and beverage orders online, schedule delivery or pickup, and engage with our promotional content. Our services include, but are not limited to:

• Online Ordering: Users may place orders for pizza, sides, beverages, and other menu items through our Website for delivery to a designated address or for in-store pickup.
• Account Registration: Users may create an account on our Website to save personal preferences, track order history, and manage payment information.
• Promotional Offers: We may offer coupons, discount codes, loyalty rewards, and special promotions from time to time, subject to their own terms and conditions.
• Customer Support: We provide customer service through the contact information listed herein to address concerns, complaints, and inquiries regarding orders and services.
• Informational Content: Our Website provides nutritional information, allergen disclosures, and other food-related content for informational purposes.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without prior notice. Jet's Pizza shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Menu items, prices, availability, and service areas are subject to change without notice. Availability of certain items may vary by location, time of day, and operational circumstances. We do not guarantee that any particular item will be available at any given time.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of this Website and our services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account;
• Use the Website only for lawful, personal, and non-commercial purposes unless expressly authorized by us in writing;
• Comply with all applicable federal, state, and local laws, regulations, and ordinances;
• Update your account information promptly if it changes to ensure accuracy;
• Be present or designate an authorized recipient at the specified delivery address at the time of delivery;
• Review all order details, including items selected and delivery information, prior to submitting an order.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using our Website or services:

• Use the Website for any unlawful purpose or in violation of any federal, state, or local laws or regulations;
• Submit false, misleading, or fraudulent orders, payment information, or account details;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• Interfere with or disrupt the integrity, security, or performance of the Website or its servers;
• Attempt to gain unauthorized access to any portion of the Website or its related systems;
• Use any automated means, including bots, scrapers, or crawlers, to access, collect, or index content from our Website without prior written authorization;
• Transmit any viruses, malware, or other harmful or destructive code through the Website;
• Engage in any activity that imposes an unreasonable or disproportionately large load on our infrastructure;
• Copy, reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent;
• Use the Website to send unsolicited commercial communications or spam;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Website;
• Attempt to reverse engineer, decompile, or disassemble any software used on or in connection with the Website;
• Submit fraudulent chargebacks or disputes in connection with legitimate orders;
• Place orders with no intent to receive or pay for them.

We reserve the right to investigate suspected violations of these Terms and to take any appropriate action, including terminating your account, blocking access to our Website, and/or reporting violations to law enforcement authorities.

4. Account Registration and Security

To access certain features of our Website, including saving order history and managing payment methods, you may be required to create an account. When registering, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

We reserve the right to suspend or terminate your account at any time if we reasonably believe that your account credentials have been compromised or that your account is being used in violation of these Terms.

5. Payment Terms

5.1 Pricing and Fees

All prices listed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, service charges, or gratuities unless expressly stated. Applicable taxes will be calculated and displayed at checkout based on the delivery or pickup location and the applicable tax rates.

5.2 Payment Methods

We accept various forms of payment as indicated on our Website at the time of checkout, including major credit cards, debit cards, and other electronic payment methods. By submitting an order, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and fees.

5.3 Order Confirmation

An order is not considered confirmed until you receive a written or electronic confirmation from us. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraud.

5.4 Refunds and Cancellations

All sales are generally final once an order has been submitted and accepted. If you believe you have received an incorrect order or a defective product, you must contact our customer support team within a reasonable time of receiving your order. Refunds or credits, if applicable, are issued at our sole discretion. We are not obligated to provide refunds for orders that were correctly prepared and delivered in accordance with your specifications.

5.5 Promotional Codes and Discounts

Promotional codes, coupons, and discounts are subject to their own terms and conditions and may not be combined with other offers unless expressly permitted. We reserve the right to revoke or limit the use of any promotional offer at any time in the event of suspected misuse or fraud.

6. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Website ("Content"), is the exclusive property of Jet's Pizza or its content licensors and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and trademark laws.

The Jet's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Jet's Pizza or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, transmit, display, or perform any Content;
• Modify or create derivative works based on the Content;
• Use any data mining, robots, or similar data gathering and extraction tools;
• Download or copy account information for the benefit of any third party;
• Use the Content for any commercial purpose without our express written consent.

Any unauthorized use of the Content terminates the license granted herein and may violate copyright, trademark, and other applicable laws.

7. Food Safety, Allergens, and Dietary Information

Jet's Pizza takes food safety seriously and strives to provide accurate allergen and nutritional information on our Website. However, we cannot guarantee that any menu item is completely free from any particular allergen, as our food is prepared in facilities that handle a variety of ingredients, including common allergens such as wheat, dairy, eggs, nuts, and soy.

If you have food allergies or specific dietary requirements, we strongly encourage you to contact us directly before placing an order to discuss your needs. We are not liable for any adverse reactions, injuries, or damages resulting from your consumption of our food products, including reactions related to undisclosed allergies or dietary restrictions.

Nutritional and ingredient information provided on our Website is intended for general informational purposes only and may vary based on preparation methods, portion sizes, and product substitutions.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Jet's Pizza and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, the Website or our services, including but not limited to:

• Loss of revenue, profits, data, business, or goodwill;
• Business interruption or loss of business opportunity;
• Personal injury or property damage related to your use of our services;
• Unauthorized access to or alteration of your transmissions or data;
• Statements or conduct of any third party on the Website;
• Errors, inaccuracies, or omissions in any content on the Website;
• Delays in or failures of delivery;
• Any other matter relating to the Website or services.

In no event shall the total cumulative liability of Jet's Pizza to you for all claims arising out of or related to these Terms or your use of our services exceed the greater of: (a) the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

9. Disclaimers

9.1 As-Is Basis

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JET'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.2 No Warranty of Accuracy

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, reliability, or timeliness of any information provided on the Website, including menu items, pricing, availability, or nutritional information.

9.3 Third-Party Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Jet's Pizza. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party services you access through our Website.

9.4 FTC Compliance

Our advertising and promotional practices comply with the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) and applicable FTC guidelines. Any endorsements or testimonials displayed on our Website reflect honest opinions and experiences. We do not make false or misleading claims about our products or services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Jet's Pizza and its officers, directors, employees, contractors, agents, licensors, suppliers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or related to:

• Your violation of these Terms of Service;
• Your use of the Website or services in a manner not authorized by these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your infringement of any intellectual property or other right of any third party;
• Any content or information you submit, post, or transmit through the Website;
• Your negligence or willful misconduct;
• Any dispute or claim between you and any third party arising from your use of our services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You may not settle any claim without our prior written consent.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to these Terms or your use of our Website and services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Jet's Pizza is registered and operates, without regard to any conflict of law principles that would require the application of the laws of another jurisdiction.

Subject to the arbitration provisions set forth in Section 12 below, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located within the applicable state of Jet's Pizza's principal place of business for the resolution of any disputes not subject to arbitration. You waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please refer to our Privacy Policy for more information regarding your California privacy rights.

12. Dispute Resolution and Arbitration

12.1 Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except as provided below, you and Jet's Pizza agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our services (including the formation, performance, interpretation, breach, or validity thereof) shall be resolved exclusively through binding arbitration on an individual basis, rather than in court. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

12.2 Arbitration Procedures

Arbitration shall be administered by a recognized arbitration organization, such as the American Arbitration Association (AAA), under its Consumer Arbitration Rules. The arbitration shall be conducted in English and, unless otherwise agreed by the parties, shall take place in the state where Jet's Pizza is principally located or via telephone or videoconference at either party's request. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND JET'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Small claims court actions that otherwise qualify may also be brought in the appropriate small claims court.

12.5 Informal Resolution

Before initiating arbitration, you agree to first attempt to resolve any dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed with arbitration as described above.

13. Term and Termination

13.1 Term

These Terms of Service shall remain in full force and effect for as long as you access or use our Website or services. Certain provisions of these Terms, by their nature, shall survive termination, including but not limited to Sections 4, 6, 8, 9, 10, 11, 12, and 13.

13.2 Termination by You

You may terminate your relationship with us and close your account at any time by discontinuing use of the Website and contacting us at [email protected] to request account deletion. Any pending orders at the time of termination shall remain subject to these Terms.

13.3 Termination by Us

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website and our services, with or without prior notice, for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Our decision to discontinue or substantially modify our Website or services;
• Technical or security issues or problems;
• Non-payment for services rendered.

13.4 Effect of Termination

Upon termination of your account or access to the Website, all rights and licenses granted to you under these Terms shall immediately cease. You remain liable for all obligations incurred prior to termination, including outstanding payment obligations.

14. Changes to Terms of Service

Jet's Pizza reserves the right to modify, amend, or update these Terms of Service at any time in its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where practicable, provide notice to users through the Website or via email to the address associated with your account.

Your continued use of the Website or our services following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must discontinue your use of the Website and services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of these Terms is always available at pizzajets-meal.digital.

15. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Our Privacy Policy describes how we collect, use, store, and share your personal information in connection with your use of our Website. By using our Website, you consent to the data practices described in our Privacy Policy.

If you are a California resident, your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) are described in our Privacy Policy. These rights may include the right to know, the right to delete, the right to opt-out of the sale of personal information, and the right to non-discrimination.

16. Electronic Communications

By using our Website or creating an account, you consent to receive electronic communications from us, including but not limited to order confirmations, promotional emails, service announcements, and administrative messages. These communications are part of your relationship with us. You acknowledge that any communications or notices sent to you electronically will satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in each promotional email or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, you may still receive transactional and service-related communications from us.

17. Force Majeure

Jet's Pizza shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, labor disputes, power outages, internet or telecommunication service interruptions, acts of terrorism, or civil unrest ("Force Majeure Event").

In the event of a Force Majeure Event, we will use reasonable efforts to notify you and to resume normal operations as soon as reasonably practicable. During the period of a Force Majeure Event, our obligations under these Terms shall be suspended to the extent they are affected by such event.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms, and such invalidity, illegality, or unenforceability shall not affect the remaining provisions of these Terms, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, consistent with the parties' original intent.

The failure of Jet's Pizza to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements incorporated herein by reference, constitute the entire and exclusive agreement between you and Jet's Pizza with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

These Terms may not be modified, amended, or supplemented except by a written instrument signed by an authorized representative of Jet's Pizza. No oral modifications to these Terms shall be effective.

20. No Third-Party Beneficiaries

These Terms of Service are for the sole and exclusive benefit of the parties hereto — that is, you and Jet's Pizza — and are not intended to confer any rights or benefits upon any third party. Nothing in these Terms shall be construed to create any right of action in any third party not a party to these Terms.

21. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of Jet's Pizza. Any attempted assignment without such consent shall be null and void. Jet's Pizza may freely assign, transfer, or delegate its rights and obligations under these Terms to any affiliate, successor, or acquirer without notice or your consent. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

22. Accessibility

Jet's Pizza is committed to making our Website accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1. If you experience any difficulty accessing our Website or services, please contact us at [email protected] and we will make reasonable efforts to assist you.

23. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to reach our customer support team for any reason, please contact us using the information below:

We aim to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to food safety or order issues, please contact us immediately via email and clearly mark your message as urgent.

These Terms of Service were last updated on May 13, 2026. Jet's Pizza reserves the right to update or modify these Terms at any time, and it is your responsibility to review them periodically for any changes.